Performance Management

How to measure performance and meet the challenges of continuous improvement in the performance of your business.

Performance management is a continuous, strategic process where organizations and managers work with employees to set goals, provide ongoing feedback, develop skills, and assess performance to align individual efforts with company objectives, fostering growth and ensuring accountability through regular communication, coaching, and development plans, rather than just annual reviews. It's a holistic system focused on optimizing employee contribution, improving effectiveness, and driving overall organizational success through clarity, support, and development.

Key Components

• Goal Setting: Collaboratively establishing clear, measurable objectives for individuals and teams that link to broader company strategy.
• Ongoing Feedback and Coaching: Regular, two-way conversations (not just annual) for real-time course correction, support, and recognition.
• Performance Monitoring: Tracking progress towards goals, identifying roadblocks, and ensuring accountability.
• Development Planning: Creating plans for skill enhancement, training, and career progression to support employee growth.
• Review & Reward: Formal assessments that link performance to rewards, promotions, or terminations, but ideally with no surprises.

Core Purpose

• Align Performance: Ensure individual work contributes to organizational mission and goals.
• Improve Performance: Equip employees with resources and feedback to excel.
• Foster Growth: Develop employee skills, engagement, and satisfaction.
• Create Accountability: Hold individuals responsible for results.